Turn WhatsApp Conversations into Structured Customer Actions
Connect messaging, automation, team workflows and follow-up into one customer engagement layer built on WhatsApp.
Customer engagement spread across WhatsApp, spreadsheets and memory
When context lives in chats, sheets and people's heads, customers feel it. Ommly connects messaging, automation and follow-up so your team works from one place.
Platform capabilities
Unified Conversation View
Every customer interaction in one place.
Automation + Human Balance
Automate routine steps, escalate what needs a person.
Lead-to-Outcome Tracking
Follow a customer from first message to final outcome.
Team Collaboration
Notes, assignments and handovers built in.
How it works
Capture and organise inbound messages
All WhatsApp messages are structured from the start.
Automate routine responses and data capture
Free your team for conversations that need a person.
Manage relationships with full context
Your team works from one shared customer view.
Frequently asked questions
Talk through this workflow
Share how your team uses WhatsApp today — we will show the matching Ommly setup.