WhatsApp Campaigns and Automated Customer Journeys
Plan, send and manage WhatsApp campaigns with audience segments, approved templates, automation and response workflows.
One-off messages do not build customer relationships
Single sends without follow-up leave value on the table. Ommly helps you run campaigns and journeys with clear audiences, timing and reply handling.
Platform capabilities
Campaign Planning
Set up single or multi-step messaging campaigns with defined audiences and timing.
Drip Sequences
Automated follow-up messages based on time or customer response.
Template Management
Use and manage approved WhatsApp templates across campaigns.
Response Workflows
Turn campaign replies into actionable leads automatically.
How it works
Define audience and message sequence
Plan who receives what and in what order.
Set timing rules and approved templates
Configure when messages send and which templates to use.
Campaign runs automatically
Replies feed into your team inbox.
Frequently asked questions
Talk through this workflow
Share how your team uses WhatsApp today — we will show the matching Ommly setup.