Re-engage Customers on WhatsApp with Structured Workflows
Reconnect with previous customers using consent-aware segmentation, approved templates and automated follow-up journeys.
Quiet customers that never get a structured follow-up
Previous customers who went quiet are often easier to reactivate than finding new ones — but only if you reach them with the right message at the right time. Ommly helps you identify eligible contacts and send compliant re-engagement messages at scale.
How Ommly helps
Eligible Contact Filtering
Identify opted-in customers who have not engaged in a defined period.
Approved Re-engagement Templates
Send compliant messages using Meta-approved template categories.
Response Capture
Re-engaged customers route into your team inbox immediately.
Sequence Control
Set a re-engagement sequence with defined frequency and cut-off.
How it works
Filter your contact list for eligible opted-in re-engagement candidates.
Select your approved template and schedule the campaign.
Responses route to your team inbox for follow-up.
Frequently asked questions
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Tell us how leads and conversations move through your team today.