Solutions

Automate WhatsApp Follow-ups Without Losing Human Control

Set up follow-up sequences that run automatically — so no lead goes cold because someone forgot to send a message.

The Problem

Intended follow-ups that never leave the to-do list

Most sales and service teams intend to follow up but do not. The enquiry gets buried, time passes, and the opportunity is gone. Ommly automates the follow-up so your team focuses on conversations that are actually engaging.

Features

Platform capabilities

Time-Based Follow-ups

Send a follow-up message automatically after a set number of hours or days.

No-Response Sequences

Trigger follow-up only when a contact has not replied.

Human Override

Any automated sequence can be paused if a team member takes over.

Follow-up Logging

Every automated message is recorded in the lead's activity history.

Getting Started

How it works

Step 01 /

Define your follow-up rules

Set timing, message content and number of attempts.

Step 02 /

Automation monitors contacts

Follow-ups send as scheduled without manual chasing.

Step 03 /

Reply stops the sequence

When a contact replies, the team inbox is notified.

FAQ

Frequently asked questions

You configure the number of attempts and timing. Meta template and window rules apply.
The sequence pauses immediately when a reply is received. The conversation is surfaced in your team inbox.
Yes. Each step in a sequence can use a different approved template.
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